Help with Wharfly.

Open the purchase order, go to its Shipping tab, and choose Receive on the shipment. You can also choose Receive stock from the Shipments screen. Pick the Shopify location the stock goes to, enter the quantity you accepted for each item, and confirm.

Receiving adds the accepted quantities to your live Shopify inventory at that location. This is why Wharfly asks for the write inventory permission, and it only happens when you confirm.

A store admin can open Settings in Wharfly, choose Delete all data, and type the store address to confirm. CSV export is available beforehand. This permanently deletes everything Wharfly holds for the store while the app stays installed, and it cannot be undone.

Uninstalling Wharfly also deletes your data, about 48 hours later. You can also email support@wharfly.app and we will help.

Home opens with banners for purchase orders waiting for your approval and for overdue supplier payments. Below them, Needs your attention gathers what to approve, pay, receive, bill and review, with the most urgent tasks first.

Inventory and cash figures show inventory holding at landed cost, COGS for the last 30, 60 or 90 days, stock in transit, restock outstanding, downtrending stock and the stock out rate. Purchasing and payables figures show open purchase orders, payables outstanding, orders awaiting your approval, overdue payables, on time delivery and the amount invoiced in the last 30 days. Charts show weekly sales and purchasing, the purchase order pipeline and payables aging.

Wharfly asks for four Shopify permissions, and uses each one for a specific job:

• Read locations: to know your fulfillment location for the shipments map.
• Read orders: to total the units sold for each product each day, which demand planning needs. Shopify shares the last 60 days of orders.
• Write inventory: to show stock on hand and incoming stock and to value your stock, and to add stock to your inventory when you receive goods against a purchase order. Shopify's write permissions include read access.
• Write products: so you can pick products and variants for purchase orders, to create a product from a purchase order line for a new item and set its price, and to remove the demo products that sample data creates.

No. Wharfly prepares the purchase order email and opens it in your own email app. You read it and send it yourself.

No. The Shipments screen shows carrier and tracking numbers that you enter, with shipped and target dates, and a static map of your suppliers' countries and your fulfillment location. It is not live carrier tracking yet, and we are working on it. For carriers it recognises, a tracking number links to that carrier's own public tracking page.

Units sold per day come from the last 30 days of sales. The run out date projects your stock day by day, adding incoming units on each purchase order's target delivery date.

The order by date is the run out date minus the supplier lead time minus a 7 day buffer. The recommended quantity covers the lead time, the buffer and 30 days of cover, minus stock on hand and incoming, and is raised to the supplier minimum order quantity if it falls below it. You can try it in the calculator.

An approver or admin, within their own approval limit, and not on an order they created. There are two exceptions: the account owner may approve their own orders while they are the only active user, and anyone who can approve may approve their own order at or under the self approval threshold, if you set one.

Shopify shares only the last 60 days of orders. Wharfly keeps older history itself, starting from when you install it, so the picture grows over time. Comparisons against earlier periods appear once there is enough history.

Not yet. AI insights are marked coming soon and are not part of the app today. Wharfly does not send your data to an AI provider.

While the app is installed. After you uninstall, sign in sessions are removed straight away and everything else is deleted when Shopify sends the store erasure notice, about 48 hours later.